Modernizing HR Service Delivery for GCC's Digital Workforce

An exclusive 45-minute executive briefing on transforming HR operations into employee-centric experiences with ServiceNow and AvanteNow.

Date: 17th December 2025 | Time: 4:30 PM GST (Gulf Standard Time) / 3:30 PM AST (Arabia Standard Time) | Format: Live Virtual Briefing

For HR leaders in the GCC, managing a multilingual, distributed workforce is complex. Traditional ticket-based HR models create friction, slow resolution, and poor employee experience.

This webinar shows how leading GCC enterprises are modernizing HR Service Delivery (HRSD) with ServiceNow—moving from forms and routing to journeys, knowledge that deflects, and decision-driven governance.

We’ll share an anonymized case study from a Tier-1 QSR brand and demonstrate practical steps to achieve measurable outcomes in 8–12 weeks.

Meet Our Expert​

Aditya Garg

CEO, AvanteNow

With over a decade of experience in HR transformation, Renu Patil specializes in designing ServiceNow HRSD solutions that deliver fast adoption and measurable value for mid-market and enterprise clients across the GCC.

What You Will Learn

• From Tickets to Journeys: How to design HRSD around people, not forms
• Knowledge That Deflects: Templates that reduce ticket noise and improve self-service
• Decision-Driven Governance: Weekly decisions, bi-weekly releases, monthly value reporting
• Live Demo: HR portal, case lifecycle, sentiment capture, and dashboards leaders trust
• 90-Day Starter Plan: A roadmap to deliver HRSD outcomes without disruption

Who Should Attend?

• CHROs / HR Directors

• HR Operations & Shared Services Leaders

• IT / Platform Owners for HRSD

• HR Analytics & Reporting Leads

Can’t attend live? Register anyway and we’ll send you the full recording.