Blogs

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RISE OF CITIZEN DEVELOPERS AND NO-CODE TECHNOLOGY

Citizen developers are enlightened business users who can design new or modify existing business apps with the help of No-Code Technology and not depend entirely on IT departments. Technical dissatisfaction impacts all levels of an organization in today’s increasingly remote-first workplace. As a result, IT

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WHAT IS HUMAN RESOURCE SERVICE DELIVERY (HRSD)?

ServiceNow Human Resource Service Delivery (HRSD) is a best-practices strategy for automating and standardizing HR activities in your business.  ServiceNow HR Service Delivery enhances the employee experience by automating routine operations, giving tools to assist HR Professionals in delivering various HR services, and communicating with employees

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WHAT IS SERVICENOW CUSTOMER SERVICE MANAGEMENT (CSM)?

ServiceNow CSM helps organizations serve their customers with an efficient, seamless service across a wide range of channels. Customer Service Management is a module that caters to CSM processes as per the Information Technology Infrastructure Library (ITIL) standards for integrating and tracking customer interactions. ServiceNow Customer Service

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SERVICENOW SAN DIEGO RELEASE

ServiceNow’s latest San Diego release combines cutting-edge technology, an intuitive user interface, and features that address real customer needs.The workplace is evolving at a breakneck pace, but one constant remains: when technology unlocks human creativity and passion, everyone wins. Advanced hyper-automation capabilities and a sleek,

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THE BENEFITS OF INTEGRATING SERVICENOW WITH MICROSOFT TEAMS

The ServiceNow Microsoft Teams integration help users develop a better, more connected experience for their customers. It boosts productivity for the organization as employees get seamless self-service and allows agents to settle cases quickly. With the world shifting to hybrid work, people need tools that

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WHAT IS SERVICENOW SOFTWARE ASSET MANAGEMENT (SAM)?

Software asset management is a business approach that takes responsibility for software usage by tracking expenditures, deployments, software licenses, and license compliance for all end-users involved in the program. Retail, agriculture, health, construction, or finance no matter what industry you’re in, all rely on software

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WHY YOU SHOULD IMPLEMENT SERVICENOW SECURITY OPERATIONS (SECOPS)?

ServiceNow’s Security Operations (SecOps) solution bridges the gap between security and IT, allowing you to swiftly discover, map, and remediate risks as soon as a problem arises on your network. Establishing efficient communication and collaboration between departments is one of the most prevalent challenges that

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CIO DASHBOARD: BENEFITS & BEST PRACTICES TO BUILD ONE

A CIO dashboard is a one-stop control panel that displays the most critical metrics, indicators, and data that CIOs must monitor on a regular basis. Chief Information Officers (CIOs) and IT executives work at the cutting edge of company technology. Their main responsibility is to

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WHAT IS A CIO DASHBOARD AND HOW DOES IT HELP YOUR BUSINESS?

CIO dashboards are popular tools used by tech leaders to evaluate their teams’ activities and track success in their daily operations. ServiceNow’s IT system management software for mid-market enterprises has evolved to deliver actionable intelligence via dashboards as the size and scope of networks have

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WHAT IS CUSTOMER DATA MANAGEMENT CDM? PROCESSES & KEY PRACTICES TO CONSIDER

Customer data management is defined as an enterprise process for gathering, storing, updating, accessing, and analyzing customer data. Customers can interact with brands through a variety of channels, both online and offline. Store visits, social media interactions, website visits, digital asset downloads, targeted ad replies,

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SERVICENOW IMPACT: AN APP TO KEEP TRACK OF YOUR DIGITAL TRANSFORMATION

ServiceNow Impact is a personalized solution that aims to help IT and business leaders see ROI faster and set them up for future success on their digital transformation journey. Several businesses said last year that their Digital Transformation (DX) projects were not delivering value for

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SERVICENOW LAUNCHES NEW FEATURES FOR CLOUD IT SERVICE MANAGEMENT

ServiceNow introduces three new solutions for cloud IT Service Management to function across enterprises and across the public sector to digitize complicated procedures and boost productivity. ServiceNow is a cloud-based platform that offers a set of products to assist businesses in digitizing and integrating. With

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LOW-CODE VS. NO-CODE PLATFORM: WHAT’S THE DIFFERENCE?

Programming has become much more accessible to the general public thanks to the growth of low-code and no-code platforms. These platforms started to democratize software creation because not everyone has the chance to learn how to code. The current technology sector has recently experienced a

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KEY FEATURES OF SERVICENOW UIPATH INTEGRATION

UiPath is an RPA solution for extensive end-to-end automation that offers businesses tools to automate everyday office tasks for quicker business change. For a number of business operations, organizations are implementing automation. Companies aiming to ride the wave of applications powered by artificial intelligence (AI)

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WHAT IS SERVICENOW GRC? – GOVERNANCE, RISK AND COMPLIANCE

ServiceNow Governance, Risk, and Compliance (GRC) suite is made up of four key applications, namely, Policy and Compliance Management, Risk Management, Audit Management, and Vendor Risk Management that make up the GRC workflow. Governance, Risk, and Compliance (GRC) is an organizational strategy for managing governance, risk

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SERVICENOW AND HEDERA TEAM UP TO UTILIZE BLOCKCHAIN TECHNOLOGY

ServiceNow recently announced a relationship with Hedera Hashgraph, one of the most popular blockchain networks, and will use this new technology to offer a “trust layer” to digital processes. Blockchain technology has recently gotten a lot of attention, and it’s easy to see why. Blockchain,